Frequently Asked Questions

General Questions

Orders, Shipping, Payment, and Returns

When will my order ship?

Do you offer Free Shipping?

What payment types do you except?

What is your refund policy?

Do you ship outside of the USA?

Why was my order cancelled?


What Pedaltrain model is right for me?

How do I setup my new Pedaltrain?

Where do I mount the power supply?

Which brackets do I need to mount my power supply?

How long does the Volto battery last and what pedals does it power?

I've lost the charger for my Volto. What should I do?

Where can I get more Velcro?

What is the warranty on my Pedaltrain products?

Can I buy a new case for my pedal board?

Do you have an artist endorsement program?

How can I become a Pedaltrain dealer?

I am an international reseller. Where can I buy products in my territory?

Product Manuals and Installation Guides

Pedal Boards

Power Supplies


Bracket Installation Guides

Bracket Compatibility Guide


Replacement Case Compatibility Charts

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